Skip to main content
When you add or edit a team member, you can assign specific permissions that control what they can access in the bunny.net dashboard. Team members only see menu items and features they have permissions for.

Available permissions

PermissionDescription
Manage zonesAccess to CDN pull zones, storage zones, DNS zones, and Stream libraries
Billing & legalAccess to billing information, invoices, payment methods, and legal documents
Support ticketsAbility to create, view, and manage support tickets
Abuse centerAccess to view and respond to abuse cases
Manage usersAbility to add, edit, and remove other team members

Permission details

Manage zones

Team members with this permission can:
  • Create, configure, and delete CDN pull zones
  • Manage storage zones and upload files
  • Configure DNS zones and records
  • Access Stream video libraries and manage video content
  • Configure Edge Scripting
  • Manage Shield settings
This is the primary permission for team members who need to manage your content delivery infrastructure. Team members with this permission can:
  • View current balance and usage
  • Access billing history and download invoices
  • Manage payment methods and auto-recharge settings
  • View and accept legal agreements (such as the Data Processing Agreement)
Only grant this permission to team members who need access to financial information and payment settings.

Support tickets

Team members with this permission can:
  • Create new support tickets
  • View and respond to existing tickets
  • Access support ticket history
This is useful for team members who may need to contact bunny.net support on behalf of your organization.

Abuse center

Team members with this permission can:
  • View active abuse cases
  • Respond to abuse notifications
  • Access abuse case history
This permission is useful for team members responsible for content moderation or compliance.

Manage users

Team members with this permission can:
  • Add new team members
  • Edit existing team member permissions
  • Remove team members from the account
Be careful when granting this permission. Team members with Manage users access can modify permissions for other users, including granting themselves additional permissions.

Permission combinations

You can assign any combination of permissions to a team member. Common configurations include:
RoleRecommended permissions
DeveloperManage zones
Finance/AdminBilling & legal
Support leadSupport tickets, Abuse center
Account managerAll permissions

Viewing team member permissions

You can see which permissions each team member has from the Manage Team overview page. Each team member’s row displays their assigned permissions.