> ## Documentation Index
> Fetch the complete documentation index at: https://docs.bunny.net/llms.txt
> Use this file to discover all available pages before exploring further.

# Close Account

> How to close your bunny.net account.

If you'd like to stop using bunny.net, you can close your account from the [Account Settings](https://dash.bunny.net/account/settings) page, or go directly to the [Close Account](https://dash.bunny.net/account/settings/close) page.

<Note>
  Thinking about leaving? We'd love to hear from you first. We actively listen
  to feedback and build what our users need to scale. If something's missing for
  you, there's a good chance we're already working on it. [Get in
  touch](https://bunny.net/contact) before you go.
</Note>

## Before closing your account

<Warning>
  Closing your account is permanent and cannot be reversed. All your data will
  be deleted and your account balance cannot be refunded.
</Warning>

Before proceeding:

* Delete all your Pull Zones and Storage Zones
* Download any files you want to keep
* Export any data or configurations you may need

## Close your account

<Steps>
  <Step title="Go to Close Account">
    Navigate to [Account Settings](https://dash.bunny.net/account/settings) and
    click **Close My Account**, or go directly to the [Close
    Account](https://dash.bunny.net/account/settings/close) page.

    <Frame>
      <img src="https://mintcdn.com/bunnynet-cb9733c2/KUGDiHKuZDVZgg_Z/images/accounts-and-billing/close-account.png?fit=max&auto=format&n=KUGDiHKuZDVZgg_Z&q=85&s=7df0adb60d31a40ce6e45f2aa761332c" alt="Close account section" width="1452" height="574" data-path="images/accounts-and-billing/close-account.png" />
    </Frame>
  </Step>

  <Step title="Select a reason">
    Select a reason for closing your account. This feedback helps us improve the
    service.
  </Step>

  <Step title="Confirm closure">
    Click **Close My Account Forever** to complete the account closure.
  </Step>
</Steps>